Previous incidents

Issue has been resolved. We've been monitoring the situation and it is operating normally.

Issue has been resolved and network is operating normally.

Services have returned to normal and we are continuing to monitor the situation

The EU-FR-1 DC issue with the H100 machines has been resolved and now operating normally.

At 2025/09/29 20:39:30 UTC, Runpod's primary API suffered an outage. This was due to an upstream vendor's managed database offering suffering an internal critical error. Vendor support was engaged immediately and their team was able to perform recovery at 2025/09/29 21:26:30. During the outage period, all calls made to the REST/GraphQL API's/console UI did not respond correctly and a percentage of serverless API job submissions were impacted. Existing pod workloads and data was not impacted. ...

We’ve identified the root cause of the networking Issue and do not expect the issue to resurface. It has been resolved and the network is operating normally.

Docker Hub has resolved its service issues and has returned to normal operation. Further details are captured here: https://www.dockerstatus.com/pages/history/533c6539221ae15e3f000031

CA-MTL-4 network issue has been resolved and network is operating normally.

This issue has been resolved and the upstream provider has confirmed resolution.

Issue has been resolved and network is operating normally.

This issue has been resolved and the upstream provider has confirmed resolution.

The issue has been resolved and networking is operating correctly.

Issues has been resolved and network is operating normally.

The issue has been resolved and service related email sending has returned to normal levels. This did not impact any core functionality of RunPod Serverless, Pods, or other workloads.