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Serverless Request Issue

Feb 13 at 03:23pm PST
Affected services
serverless api: api.runpod.ai

Resolved
Feb 13 at 03:23pm PST

We experienced an issue affecting serverless requests from 10:00 PM to 10:23 PM UTC. This was due to an update made to improve system capacity in the NYC region, which led to temporary request issues.

The issue has been identified and resolved, and we’ve taken steps to minimize future risks.


We are still seeing issues, and our team is actively investigating. We’ll provide further updates as soon as we have more information.


We have identified the issue and will be rolling out a release to fix it soon. Thank you for your patience while we work on resolving this.


The issue was still related to the new server we added. After adding the new server, it triggered an unexpected bug that caused the worker to be unable to retrieve the request payload.


The team has just confirmed that the issue is now resolved.