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Degraded

Upstream issue - Elevated image pull error rates from DockerHub Cloudfront

May 26, 2026 at 12:00pm UTC
Affected services
Upstream Systems

Created
May 26, 2026 at 12:00pm UTC

We're observing increased error rates in downloading images from Dockerhub.

We've notified their team and we are awaiting further detail. We will provide additional information as we receive it.

Docker added Cloudfront to DockerHub's distribution network on 2026-05-20, since that time, we've seen a growing level of errors for image pulls when distributed over Cloudfront. The Docker team is looking into the issue. Runpod is not able to control the selection of which CDN is used and has confirmed that it's not a Runpod specific issue.

At this point, it's believed that images with layers larger than 50GB cause Cloudfront to have different cache behavior, resulting in an error. As Docker remediates the issue, we advise using an alternate image distribution network or reduce layer sizes below 50GB.

This results in error messages in the console similar to:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD><BODY>
<H1>ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">
</BODY></HTML>

<BR clear="all">
<PRE>
Generated Wed, 03 Jun 2026 23:35:36 GMT
Request ID: yFjsOWdc6NZVG8D5l5omQzXCD4vMBR-4h_JE5gmXP06Y3vxx3M9thw==
</PRE>
</BODY></HTML>