Previous incidents
EU-FR-1 DC experiencing connectivity issues with H100 machines
Resolved Sep 30, 2025 at 5:04pm UTC
The EU-FR-1 DC issue with the H100 machines has been resolved and now operating normally.
1 previous update
Console data unavailable
Resolved Sep 29, 2025 at 10:53pm UTC
At 2025/09/29 20:39:30 UTC, Runpod's primary API suffered an outage. This was due to an upstream vendor's managed database offering suffering an internal critical error. Vendor support was engaged immediately and their team was able to perform recovery at 2025/09/29 21:26:30. During the outage period, all calls made to the REST/GraphQL API's/console UI did not respond correctly and a percentage of serverless API job submissions were impacted. Existing pod workloads and data was not impacted. ...
4 previous updates
US-IL-1 Network issue
Resolved Sep 26, 2025 at 7:39pm UTC
We’ve identified the root cause of the networking Issue and do not expect the issue to resurface. It has been resolved and the network is operating normally.
2 previous updates
Upstream issue: Docker Hub Registry
Resolved Sep 25, 2025 at 1:34am UTC
Docker Hub has resolved its service issues and has returned to normal operation. Further details are captured here: https://www.dockerstatus.com/pages/history/533c6539221ae15e3f000031
2 previous updates
CA-MTL-4 - Network performance is degraded
Resolved Sep 24, 2025 at 12:12pm UTC
CA-MTL-4 network issue has been resolved and network is operating normally.
Upstream Issue - Console Logins are Unavailable
Resolved Sep 15, 2025 at 4:25pm UTC
This issue has been resolved and the upstream provider has confirmed resolution.
1 previous update
US-CA-2 Network issue
Resolved Sep 13, 2025 at 8:52pm UTC
Issue has been resolved and network is operating normally.
1 previous update
Upstream Issue - Console login flow errors
Resolved Aug 28, 2025 at 11:31pm UTC
This issue has been resolved and the upstream provider has confirmed resolution.
2 previous updates
CA-MTL-4 Network Issue
Resolved Aug 26, 2025 at 10:23pm UTC
The issue has been resolved and networking is operating correctly.
2 previous updates
US-TX-1 Network Issue
Resolved Aug 26, 2025 at 12:44am UTC
Issues has been resolved and network is operating normally.
1 previous update
Email related actions are degraded
Resolved Aug 25, 2025 at 3:32am UTC
The issue has been resolved and service related email sending has returned to normal levels. This did not impact any core functionality of RunPod Serverless, Pods, or other workloads.
1 previous update
CA-MTL-3 - Network storage performance is degraded
Resolved Aug 2, 2025 at 2:18pm UTC
We identified an edge case around network volume cleanup that was impacting the performance of the storage cluster in CA-MTL-3. The network storage performance has returned back to normal. We will continue to monitor this closely.
4 previous updates
EUR-NO-1 DC is experiencing issues
Resolved Jul 31, 2025 at 6:49pm UTC
The EUR-NO-1 data center issue has been resolved.
Console Elevated Error Rates
Resolved Jul 25, 2025 at 7:13pm UTC
The Console is running and functioning as normal.
1 previous update
Cloudflare Global DNS is unavailable
Resolved Jul 14, 2025 at 11:29pm UTC
Cloudflare has resolved the issue and we are observing normal network patterns when communicating with Cloudflare subnets.
1 previous update
Network performance to Cloudflare is degraded in AP-JP-1
Resolved Jul 2, 2025 at 12:40am UTC
The upstream issue has been resolved and routing performance has returned to normal levels.
1 previous update