Previous incidents

October 2025
Oct 20, 2025
1 incident

Upstream Issue: AWS Outages

Downtime

Resolved Oct 20, 2025 at 2:43pm UTC

Our GPU utilization is back to normal, and most clients’ serverless queue items have been processed. AWS still hasn’t updated their status page, but we’ll continue monitoring the situation.

4 previous updates

Oct 12, 2025
1 incident

US-CA-2 Network issue

Degraded

Resolved Oct 14, 2025 at 7:43pm UTC

Issue has been resolved and network is operating normally.

2 previous updates

Oct 11, 2025
1 incident

US-CA-2 Network issue

Degraded

Resolved Oct 12, 2025 at 2:46am UTC

Issue has been resolved and network is operating normally.

1 previous update

Oct 09, 2025
2 incidents

Intermittent issues with connectivity to proxy

Degraded

Resolved Oct 10, 2025 at 5:45pm UTC

Changes have been made to improve the connectivity to proxy. Issue has been resolved and is operating normally.

1 previous update

EU-RO-1 network connectivity issues to AWS

Degraded

Resolved Oct 9, 2025 at 3:42pm UTC

Network connectivity between AWS and EU-RO-1 has been restored. Network is operating normally.

1 previous update

Oct 08, 2025
1 incident

Issue with provisioning Pods using images with Auth against Docker Hub

Degraded

Resolved Oct 10, 2025 at 7:26pm UTC

This has been resolved and the service is operating normally.

2 previous updates

Oct 07, 2025
1 incident

US-WA-1 Network issue

Downtime

Resolved Oct 7, 2025 at 5:47pm UTC

Issue has been resolved and network is operating normally.

1 previous update

Oct 02, 2025
2 incidents

Runpod APIs experiencing intermittent errors

Degraded

Resolved Oct 2, 2025 at 5:43pm UTC

Issue has been resolved. We've been monitoring the situation and it is operating normally.

1 previous update

US-CA-2 Network issue

Degraded

Resolved Oct 2, 2025 at 3:00pm UTC

Issue has been resolved and network is operating normally.

1 previous update

Oct 01, 2025
1 incident

Runpod console intermittent connectivity issue

Resolved Oct 1, 2025 at 2:52pm UTC

Services have returned to normal and we are continuing to monitor the situation

September 2025
Sep 29, 2025
2 incidents

EU-FR-1 DC experiencing connectivity issues with H100 machines

Degraded

Resolved Sep 30, 2025 at 5:04pm UTC

The EU-FR-1 DC issue with the H100 machines has been resolved and now operating normally.

1 previous update

Console data unavailable

Degraded

Resolved Sep 29, 2025 at 10:53pm UTC

At 2025/09/29 20:39:30 UTC, Runpod's primary API suffered an outage. This was due to an upstream vendor's managed database offering suffering an internal critical error. Vendor support was engaged immediately and their team was able to perform recovery at 2025/09/29 21:26:30. During the outage period, all calls made to the REST/GraphQL API's/console UI did not respond correctly and a percentage of serverless API job submissions were impacted. Existing pod workloads and data was not impacted. ...

4 previous updates

Sep 25, 2025
1 incident

US-IL-1 Network issue

Degraded

Resolved Sep 26, 2025 at 7:39pm UTC

We’ve identified the root cause of the networking Issue and do not expect the issue to resurface. It has been resolved and the network is operating normally.

2 previous updates

Sep 24, 2025
2 incidents

Upstream issue: Docker Hub Registry

Degraded

Resolved Sep 25, 2025 at 1:34am UTC

Docker Hub has resolved its service issues and has returned to normal operation. Further details are captured here: https://www.dockerstatus.com/pages/history/533c6539221ae15e3f000031

2 previous updates

CA-MTL-4 - Network performance is degraded

Resolved Sep 24, 2025 at 12:12pm UTC

CA-MTL-4 network issue has been resolved and network is operating normally.

Sep 15, 2025
1 incident

Upstream Issue - Console Logins are Unavailable

Degraded

Resolved Sep 15, 2025 at 4:25pm UTC

This issue has been resolved and the upstream provider has confirmed resolution.

1 previous update

Sep 13, 2025
1 incident

US-CA-2 Network issue

Degraded

Resolved Sep 13, 2025 at 8:52pm UTC

Issue has been resolved and network is operating normally.

1 previous update