Previous incidents
US-NE-1 internet network speeds is degraded
Created Mar 17, 2026 at 04:23pm UTC
US-NE-1 DC is experiencing slower internet connectivity. We are working on resolving this issue.
CA-MTL-1 Connectivity issue to network and network storage
Resolved Mar 17, 2026 at 01:45am UTC
Network connectivity has been restored and is operating normally.
1 previous update
Issue with creating new storage volumes in EU-RO-1 DC
Resolved Mar 14, 2026 at 02:21am UTC
The issue has been resolved. New network volume creations for EU-RO-1 DC is now operating normally.
1 previous update
EUR-NO-1 - Network storage performance is degraded
Resolved Mar 11, 2026 at 07:15pm UTC
Network storage performance has been resolved and is operating normally.
1 previous update
US-CA-2 Network Storage connectivity issues
Resolved Mar 10, 2026 at 11:24pm UTC
Connectivity to the network storage volumes in US-CA-2 has been resolved.
1 previous update
Console Login Issues
Resolved Mar 10, 2026 at 04:21pm UTC
We are currently monitoring issues with an upstream authentication provider that may cause console logins to be slow or fail for some users. Our team is investigating and working with the provider to resolve the issue.
US-CA-2 networking is degraded
Resolved Mar 07, 2026 at 11:06am UTC
All telemetry is returning nominal levels and the ISP is preparing a post mortem report.
3 previous updates
Billing Explorer experiencing issue.
Resolved Mar 03, 2026 at 06:01pm UTC
We are currently experiencing issues with a downstream service provider, which is impacting Billing Explorer queries.
downstream service provider is back to normal
EU-FR-1 Network Issue
Resolved Feb 24, 2026 at 08:57pm UTC
We've completed monitoring. Issue has been resolved and network is operating normally.
3 previous updates
US-TX-4 Network Outage
Resolved Feb 21, 2026 at 04:14am UTC
On Saturday February 22nd at approximately 3:15AM UTC our datacenter provider at the US-TX-4 suffered an unexpected network outage. Network engineers resolved the issue and network stability returned at 3:36AM UTC. The datacenter is performing a maintenance on Feb 22nd that will address this issue and correct it long term.
Console login is slow or failing
Resolved Feb 19, 2026 at 07:09pm UTC
The issues have been resolved by the upstream vendor and we are not seeing errors at this time, but will continue monitoring.
2 previous updates
EUR-IS-1 Network Issue
Resolved Feb 04, 2026 at 09:01pm UTC
Issue has been resolved and network is operating normally.
1 previous update
US-WA-1 Network Issue
Resolved Jan 15, 2026 at 07:36pm UTC
Issue has been resolved and network is operating normally.
1 previous update
US-IL-1 data center is currently experiencing a network issue
Resolved Jan 09, 2026 at 09:23pm UTC
The US-IL-1 data center is currently experiencing a network issue. We’re actively investigating.
The public endpoint is experiencing intermittent issues.
Resolved Jan 08, 2026 at 03:19pm UTC
The public endpoint is currently experiencing intermittent issues, and some requests may fail. Our team is actively investigating the issue.
The issue has been mitigated and we’re continuing to monitor it. If you’re still seeing issues, please report them to help@runpod.io.