Planned Network Maintenance for EU-FR-1 - Public Network IP change
Maintenance
Feb 02 at 06:00am PST
Maintenance Window
Date: February 2, 2026
Start Time: 14:00 GMT
End Time: 15:00 GMT
Duration: 1 hour
Description We are performing a mandatory network infrastructure migration for the EU-FR-1 Datacenter. This cutover moves services to a new public IP infrastructure to improve security and scalability.
Impact Analysis During the 1-hour window (14:00 – 15:00 GMT), services in the EU-FR-1 Datacenter may experience:
Brief connectivity instability or packet loss.
Delays during DNS propagation and routing switches.
Customer Actions
Whitelisting: Ensure your network authorizes the following subnet for the EU-FR-1 Datacenter prior to 14:00 GMT:
Subnet: 31.24.80.0/24
Note: If you utilize a custom configuration not standard to our environment, please submit a support ticket prior to the window.
Post-Maintenance: Old IP addresses will be decommissioned immediately following the successful verification of the migration.
Affected services