Previous incidents
CA-MTL-4 Network Issue
Resolved Aug 26 at 03:23pm PDT
The issue has been resolved and networking is operating correctly.
2 previous updates
US-TX-1 Network Issue
Resolved Aug 25 at 05:44pm PDT
Issues has been resolved and network is operating normally.
1 previous update
Email related actions are degraded
Resolved Aug 24 at 08:32pm PDT
The issue has been resolved and service related email sending has returned to normal levels. This did not impact any core functionality of RunPod Serverless, Pods, or other workloads.
1 previous update
CA-MTL-3 - Network storage performance is degraded
Resolved Aug 02 at 07:18am PDT
We identified an edge case around network volume cleanup that was impacting the performance of the storage cluster in CA-MTL-3. The network storage performance has returned back to normal. We will continue to monitor this closely.
4 previous updates
EUR-NO-1 DC is experiencing issues
Resolved Jul 31 at 11:49am PDT
The EUR-NO-1 data center issue has been resolved.
Console Elevated Error Rates
Resolved Jul 25 at 12:13pm PDT
The Console is running and functioning as normal.
1 previous update
Cloudflare Global DNS is unavailable
Resolved Jul 14 at 04:29pm PDT
Cloudflare has resolved the issue and we are observing normal network patterns when communicating with Cloudflare subnets.
1 previous update
Network performance to Cloudflare is degraded in AP-JP-1
Resolved Jul 01 at 05:40pm PDT
The upstream issue has been resolved and routing performance has returned to normal levels.
1 previous update
Login to RunPod Console is degraded (Upstream service outage)
Resolved Jun 26 at 12:30am PDT
Clerk has confirmed full recovery and access to the Runpod Console has been restored.
2 previous updates
RunPod console maintenance
Resolved Jun 18 at 09:16am PDT
Access to the RunPod console has been restored.
1 previous update
Monitoring Issues With Other Cloud Providers
Resolved Jun 12 at 01:54pm PDT
Docker Hub and cloud providers appear to be functioning normally.
1 previous update
Downtime in US-IL-1
Resolved Jun 11 at 11:56pm PDT
The network issue in the US-IL-1 data center has been fully resolved. Our team will continue to monitor the situation.
1 previous update
Network Degradation in EUR-IS-1
Resolved Jun 10 at 06:57pm PDT
We’ve detected a brief network degradation affecting the EUR-IS-1 data center. Our team is actively investigating the issue and will continue to monitor the situation closely.
We’ll provide updates as we learn more.
The network issue in the EUR-IS-1 data center has been fully resolved. Our team will continue to monitor the situation and provide a root cause analysis shortly.
Upstream issue - Docker Hub Registry
Resolved Jun 05 at 07:23am PDT
Docker Hub has resolved its service issues and has returned to normal operation. Further details are captured here: https://www.dockerstatus.com/pages/history/533c6539221ae15e3f000031
1 previous update