Previous incidents
Elevated network packetloss in US-OR-1 DC
Resolved Oct 1, 2024 at 12:20am UTC
The root cause of the issue has been addressed and congestion has returned to baseline levels.
1 previous update
Network availability issues in EUR-IS-1
Resolved Sep 5, 2024 at 6:04pm UTC
Network availability has been restored by the upstream provider. We will be performing a RCA and provide further details.
1 previous update
Elevated network packetloss in US-OR-1 DC
Resolved Sep 4, 2024 at 1:59am UTC
We have received confirmation from the upstream network provider and we have validated that this issue is resolved.
The root cause was a network protection ruleset which engaged in a false-positive manner to drop a selection of packets. This resulted in failure to establish connections and impact to bandwidth over TCP/QUIC connections.
We will provide an RCA once we receive the report from the upstream provider.
6 previous updates