Previous incidents

We are experienced elevated packet loss in AP-JP-1 to certain network subnets on the global internet. We are engaging with our upstream provider to determine root cause and reslution.

Clerk has confirmed full recovery and access to the Runpod Console has been restored.

Access to the RunPod console has been restored.

Docker Hub and cloud providers appear to be functioning normally.

The network issue in the US-IL-1 data center has been fully resolved. Our team will continue to monitor the situation.

We’ve detected a brief network degradation affecting the EUR-IS-1 data center. Our team is actively investigating the issue and will continue to monitor the situation closely.

We’ll provide updates as we learn more.

The network issue in the EUR-IS-1 data center has been fully resolved. Our team will continue to monitor the situation and provide a root cause analysis shortly.

Docker Hub has resolved its service issues and has returned to normal operation. Further details are captured here: https://www.dockerstatus.com/pages/history/533c6539221ae15e3f000031

Canonical has resolved its service issues, and measured error levels have returned to normal levels. Further details are captured here: https://status.canonical.com/#/incident/KNms6QK9ewuzz-7xUsPsNylV20jEt5kyKsd8A-3ptQGnu9-UhZcQUtDmIVRYTQMx6Vt0EjSxe6Bz4_D89gPRLg==

The storage cluster has been restored to nominal operating performance, and we are continuing to monitor performance.