Previous incidents

Network storage performance has been resolved and is operating normally.

Connectivity to the network storage volumes in US-CA-2 has been resolved.

We are currently monitoring issues with an upstream authentication provider that may cause console logins to be slow or fail for some users. Our team is investigating and working with the provider to resolve the issue.

All telemetry is returning nominal levels and the ISP is preparing a post mortem report.

We are currently experiencing issues with a downstream service provider, which is impacting Billing Explorer queries.

downstream service provider is back to normal

We've completed monitoring. Issue has been resolved and network is operating normally.

On Saturday February 22nd at approximately 3:15AM UTC our datacenter provider at the US-TX-4 suffered an unexpected network outage. Network engineers resolved the issue and network stability returned at 3:36AM UTC. The datacenter is performing a maintenance on Feb 22nd that will address this issue and correct it long term.

The issues have been resolved by the upstream vendor and we are not seeing errors at this time, but will continue monitoring.

Issue has been resolved and network is operating normally.

Issue has been resolved and network is operating normally.

The US-IL-1 data center is currently experiencing a network issue. We’re actively investigating.

The public endpoint is currently experiencing intermittent issues, and some requests may fail. Our team is actively investigating the issue.

The issue has been mitigated and we’re continuing to monitor it. If you’re still seeing issues, please report them to help@runpod.io.