Previous incidents
CA-MTL-1 and CA-MTL-3 Network Issue
Resolved Apr 28, 2026 at 8:12am UTC
Network connectivity to CA-MTL-1 DC has been restored.
2 previous updates
Runpod.io website is unavailable
Resolved Apr 14, 2026 at 8:41pm UTC
Issue with runpod.io website has been resolved. We are continuing to monitor for issues.
1 previous update
Incident Notice: Power Service Interruption – US-NC-1
Resolved Apr 4, 2026 at 5:58pm UTC
Update:
At 1:45 PM PT, Power was restored to the site and machines had been started to be powered back on. The datacenter is back on full utility power with UPS backup. Datacenter engineers are continuing to look into why the generator supplied power at a voltage outside of expected range for the UPS which caused the UPS to not switch over.
Original issue:
Our datacenter US-NC-1 has reported a power failure at the US-NC-1 facility that occurred at approximately 8:00 AM PT ...
EU-FR-1 Network Issue
Resolved Mar 31, 2026 at 8:39am UTC
Issue has been resolved and the network in EU-FR-1 DC is operating normally.
2 previous updates
US-NC-1 Network Issue
Resolved Mar 25, 2026 at 4:48am UTC
Issue has been resolved and the network in US-NC-1 DC is operating normally.
1 previous update
US-NE-1 internet network speeds is degraded
Resolved Mar 18, 2026 at 11:55am UTC
Issue with internet network speeds in US-NE-1 DC has been resolved and is now operating normally.
1 previous update
CA-MTL-1 Connectivity issue to network and network storage
Resolved Mar 17, 2026 at 1:45am UTC
Network connectivity has been restored and is operating normally.
1 previous update
Issue with creating new storage volumes in EU-RO-1 DC
Resolved Mar 14, 2026 at 2:21am UTC
The issue has been resolved. New network volume creations for EU-RO-1 DC is now operating normally.
1 previous update
EUR-NO-1 - Network storage performance is degraded
Resolved Mar 11, 2026 at 7:15pm UTC
Network storage performance has been resolved and is operating normally.
1 previous update
US-CA-2 Network Storage connectivity issues
Resolved Mar 10, 2026 at 11:24pm UTC
Connectivity to the network storage volumes in US-CA-2 has been resolved.
1 previous update
Console Login Issues
Resolved Mar 10, 2026 at 4:21pm UTC
We are currently monitoring issues with an upstream authentication provider that may cause console logins to be slow or fail for some users. Our team is investigating and working with the provider to resolve the issue.
US-CA-2 networking is degraded
Resolved Mar 7, 2026 at 11:06am UTC
All telemetry is returning nominal levels and the ISP is preparing a post mortem report.
3 previous updates
Billing Explorer experiencing issue.
Resolved Mar 3, 2026 at 6:01pm UTC
We are currently experiencing issues with a downstream service provider, which is impacting Billing Explorer queries.
downstream service provider is back to normal