Previous incidents
Login to RunPod Console is degraded (Upstream service outage)
Resolved Jun 26 at 12:30am PDT
Clerk has confirmed full recovery and access to the Runpod Console has been restored.
2 previous updates
RunPod console maintenance
Resolved Jun 18 at 09:16am PDT
Access to the RunPod console has been restored.
1 previous update
Monitoring Issues With Other Cloud Providers
Resolved Jun 12 at 01:54pm PDT
Docker Hub and cloud providers appear to be functioning normally.
1 previous update
Downtime in US-IL-1
Resolved Jun 11 at 11:56pm PDT
The network issue in the US-IL-1 data center has been fully resolved. Our team will continue to monitor the situation.
1 previous update
Network Degradation in EUR-IS-1
Resolved Jun 10 at 06:57pm PDT
We’ve detected a brief network degradation affecting the EUR-IS-1 data center. Our team is actively investigating the issue and will continue to monitor the situation closely.
We’ll provide updates as we learn more.
The network issue in the EUR-IS-1 data center has been fully resolved. Our team will continue to monitor the situation and provide a root cause analysis shortly.
Upstream issue - Docker Hub Registry
Resolved Jun 05 at 07:23am PDT
Docker Hub has resolved its service issues and has returned to normal operation. Further details are captured here: https://www.dockerstatus.com/pages/history/533c6539221ae15e3f000031
1 previous update
Upstream issue - Canonical (Ubuntu) package manager
Resolved May 30 at 09:16am PDT
Canonical has resolved its service issues, and measured error levels have returned to normal levels. Further details are captured here: https://status.canonical.com/#/incident/KNms6QK9ewuzz-7xUsPsNylV20jEt5kyKsd8A-3ptQGnu9-UhZcQUtDmIVRYTQMx6Vt0EjSxe6Bz4_D89gPRLg==
1 previous update
EU-RO-1 Network Storage is degraded
Resolved May 06 at 10:04am PDT
The storage cluster has been restored to nominal operating performance, and we are continuing to monitor performance.
3 previous updates
US-NC-1 Network Issue
Resolved Apr 28 at 06:50pm PDT
Our US-NC-1 data center is currently experiencing a network issue. The team is actively investigating.
The network has been restored.
Error rates elevated for Serverless endpoints
Resolved Apr 21 at 11:40am PDT
The issue has been resolved and error rates have returned to normal levels.
3 previous updates
RunPod console shows Pods and Serverless endpoints unavailable
Resolved Apr 10 at 12:06pm PDT
Monitoring - all services are returning to normal operating baselines, however we are continuing to monitor overall service recovery.
On April 10, 2025, between 18:26:30 UTC and 18:53:00 UTC, a service disruption occurred due to a software release that was dependent on a database change which had not yet been applied. This caused our primary API to become temporarily non-functional. As a result, customers experienced issues including missing pods and serverless endpoints in the dashbo...
2 previous updates
Billing and Audit Log pages down
Resolved Apr 07 at 02:08pm PDT
Resolved - Users were unable to access the Billing and Audit Log pages in User Settings. We rolled out a fix and this issue is now resolved.
2 previous updates