Previous incidents

February 2025
Feb 11, 2025
1 incident

🚨 CA-MTL-1 Network Volume Performance Issue 🚨

Resolved Feb 11 at 08:00am PST

We’re currently experiencing performance issues with network volumes in the CA-MTL-1 data center. Our team is investigating the issue, and we’ll provide updates as soon as possible.


We detected a performance issue with one of the chunk servers and have isolated the affected server.


The issue has been resolved

Feb 05, 2025
1 incident

Main UI Console Page Down

Resolved Feb 05 at 05:52pm PST

We are currently experiencing issues accessing the Main UI Console Page. Our team is actively investigating the cause, and we will provide updates as soon as we have more information.


Our authentication provider, Clerk, is experiencing issues and is currently down. We are closely monitoring the situation and will provide updates as soon as we have more information.


Workaround:

  1. Our GraphQL API and serverless endpoints are unaffected.
  2. Users can still call the GraphQL ...
January 2025
Jan 30, 2025
1 incident

CA-MTL-3 Network Disruption

Resolved Jan 30 at 03:14am PST

CA-MTL-3 is suffering a network disruption due to an upstream provider issue. We are in contact with the provider and are working to restore network availability now.


the network is restored

Jan 23, 2025
1 incident

US-TX-4 Network Disruption

Resolved Jan 23 at 02:52pm PST

US-TX-4 is suffering a network disruption due to an upstream provider issue. We are in contact with the provider and are working to restore network availability now.


The US-TX-4 region will experience a short network disruption at approximately 01/23/2025 5:30 PM CST for about 10 minutes due to an emergency firewall update.

We apologize for any inconvenience and appreciate your understanding as we perform this critical update.


The issue affecting US-TX-4 has been resolve...

Jan 12, 2025
1 incident

EU-SE-1 Network Disruption

Resolved Jan 15 at 04:00pm PST

The network issue at the data center has been resolved. Thank you for your patience.

1 previous update

December 2024
Dec 18, 2024
1 incident

US-TX-3 Network Disruption

Resolved Dec 18 at 08:34pm PST

US-TX-3 is suffering a network disruption due to an upstream provider issue. We are in contact with the provider and are working to restore network availability now.

Dec 17, 2024
1 incident

US-TX-3 Network Disruption

Degraded

Resolved Dec 17 at 12:42pm PST

This issue was due to an upstream provider and has been resolved. We have requested an RCA and will provide updates as applicable.

1 previous update