Previous incidents

June 2025
Jun 12, 2025
1 incident

Monitoring Issues With Other Cloud Providers

Degraded

Resolved Jun 12 at 01:54pm PDT

Docker Hub and cloud providers appear to be functioning normally.

1 previous update

Jun 11, 2025
1 incident

Downtime in US-IL-1

Downtime

Resolved Jun 11 at 11:56pm PDT

The network issue in the US-IL-1 data center has been fully resolved. Our team will continue to monitor the situation.

1 previous update

Jun 10, 2025
1 incident

Network Degradation in EUR-IS-1

Resolved Jun 10 at 06:57pm PDT

We’ve detected a brief network degradation affecting the EUR-IS-1 data center. Our team is actively investigating the issue and will continue to monitor the situation closely.

We’ll provide updates as we learn more.


The network issue in the EUR-IS-1 data center has been fully resolved. Our team will continue to monitor the situation and provide a root cause analysis shortly.

Jun 04, 2025
1 incident

Upstream issue - Docker Hub Registry

Degraded

Resolved Jun 05 at 07:23am PDT

Docker Hub has resolved its service issues and has returned to normal operation. Further details are captured here: https://www.dockerstatus.com/pages/history/533c6539221ae15e3f000031

1 previous update

May 2025
May 29, 2025
1 incident

Upstream issue - Canonical (Ubuntu) package manager

Degraded

Resolved May 30 at 09:16am PDT

Canonical has resolved its service issues, and measured error levels have returned to normal levels. Further details are captured here: https://status.canonical.com/#/incident/KNms6QK9ewuzz-7xUsPsNylV20jEt5kyKsd8A-3ptQGnu9-UhZcQUtDmIVRYTQMx6Vt0EjSxe6Bz4_D89gPRLg==

1 previous update

May 06, 2025
1 incident

EU-RO-1 Network Storage is degraded

Degraded

Resolved May 06 at 10:04am PDT

The storage cluster has been restored to nominal operating performance, and we are continuing to monitor performance.

3 previous updates

April 2025
Apr 28, 2025
1 incident

US-NC-1 Network Issue

Resolved Apr 28 at 06:50pm PDT

Our US-NC-1 data center is currently experiencing a network issue. The team is actively investigating.


The network has been restored.

Apr 21, 2025
1 incident

Error rates elevated for Serverless endpoints

Downtime

Resolved Apr 21 at 11:40am PDT

The issue has been resolved and error rates have returned to normal levels.

3 previous updates

Apr 10, 2025
1 incident

RunPod console shows Pods and Serverless endpoints unavailable

Resolved Apr 10 at 12:06pm PDT

Monitoring - all services are returning to normal operating baselines, however we are continuing to monitor overall service recovery.


On April 10, 2025, between 18:26:30 UTC and 18:53:00 UTC, a service disruption occurred due to a software release that was dependent on a database change which had not yet been applied. This caused our primary API to become temporarily non-functional. As a result, customers experienced issues including missing pods and serverless endpoints in the dashbo...

2 previous updates

Apr 07, 2025
1 incident

Billing and Audit Log pages down

Degraded

Resolved Apr 07 at 02:08pm PDT

Resolved - Users were unable to access the Billing and Audit Log pages in User Settings. We rolled out a fix and this issue is now resolved.

2 previous updates